OpenAI first-party API, ZDR approved zero data retention: terms and exceptions

ZDR 1.0 (s,f,r) · A

Short answer

No content retention; store forced false. CSAM image scan retains flagged inputs; Eyes Off / Safety Retention allow per-model downgrade with notice; stateful endpoints ineligible; videos endpoint blocked.

Scope and evidence

ProviderOpenAI
Servicefirst-party API, ZDR approved
LaneZDR
OriginUnited StatesUS United States
Licenseproprietary
HostingProvider-hosted
Score ZDR 1.0 (s,f,r) · A Contractual ZDR. Paper ZDR: no content retention by agreement, with typed carve-outs in force
EvidenceContractual agreement reviewed (A: contractual (DPA/agreement-backed))
Source-review date2026-08-24 (registry)

Other lanes for OpenAI

Structured breakdown

Default posture
no content retention; store forced false
Exceptions and carve-outs
CSAM image scan retains flagged inputs; Eyes Off / Safety Retention allow per-model downgrade with notice; stateful endpoints ineligible; videos endpoint blocked

Approval and setup path

Approval and setup path not yet reviewed.

Flags on this record

s
safety-flag retention beyond base window
f
stateful-feature carve-outs (files, batch, threads, caching, grounding)
r
revocable: provider reserves unilateral downgrade

Practical questions for your agreement

  • Does your signed agreement cover this exact service, model set, and feature path?
  • Which retention, logging, and human-review exceptions still apply after any ZDR election?
  • What configuration evidence (flags, project settings, store defaults) confirms the posture you expect?
  • Do your customer commitments match what the reviewed evidence supports?

Does your agreement cover this deployment?

We can review the relevant terms, feature choices, and customer commitments, then help your team identify what to clarify or negotiate.

Speak to a ZDR expert about OpenAI

Sources

  1. https://developers.openai.com/api/docs/guides/your-data
  2. https://openai.com/index/offering-zero-data-retention-for-frontier-models/

Trust and security

Posture ledger

seeded

ZDR 1.0 (s,f,r) · A

Seeded from published documentation.

Full key on the scale. Method notes on methodology. Notation is always ZDR 1.0 (s,f,r) · A.