Cohere SaaS API, ZDR approved zero data retention: terms and exceptions

ZDR 1.0 (s,r) · B

Short answer

Approved enterprise ZDR: Cohere does not log prompts or generations. Usage metadata still collected. Abuse monitoring is weaker. Not self-serve. Usage data still received. Private and partner deployments are a different isolation path.

Scope and evidence

ProviderCohere
ServiceSaaS API, ZDR approved
LaneZDR
OriginCanadaCA Canada
Licenseproprietary
HostingProvider-hosted
Score ZDR 1.0 (s,r) · B Contractual ZDR. Paper ZDR: no content retention by agreement, with typed carve-outs in force
EvidencePublic documentation reviewed (B: published documentation)
Source-review date2026-08-25

Other lanes for Cohere

Structured breakdown

Default posture
Approved enterprise ZDR: Cohere does not log prompts or generations. Usage metadata still collected. Abuse monitoring is weaker.
Exceptions and carve-outs
Not self-serve. Usage data still received. Private and partner deployments are a different isolation path.

Approval and setup path

Approval and setup path not yet reviewed.

Flags on this record

s
safety-flag retention beyond base window
r
revocable: provider reserves unilateral downgrade

Practical questions for your agreement

  • Does your signed agreement cover this exact service, model set, and feature path?
  • Which retention, logging, and human-review exceptions still apply after any ZDR election?
  • What configuration evidence (flags, project settings, store defaults) confirms the posture you expect?
  • Do your customer commitments match what the reviewed evidence supports?

Does your agreement cover this deployment?

We can review the relevant terms, feature choices, and customer commitments, then help your team identify what to clarify or negotiate.

Speak to a ZDR expert about Cohere

Sources

  1. https://cohere.com/enterprise-data-commitments

Trust and security

Posture ledger

seeded

ZDR 1.0 (s,r) · B

Seeded from published documentation.

Full key on the scale. Method notes on methodology. Notation is always ZDR 1.0 (s,f,r) · A.